Work with Citizen’s’ Appeals

Federal Law of 02.05.2006 N 59-FZ (ed. of 03.11.2015) “On the procedure for consideration of appeals of citizens of the Russian Federation”

• Article 1. Scope of application of this Federal Law
• Article 2. The right of citizens to appeal
• Article 3. Legal regulation of legal relations related to the consideration of citizens’ appeals
• Article 4. Basic terms used in the present Federal Act
• Article 5. Citizen’s rights during consideration of an appeal
• Article 6. Guarantees of the safety of a citizen in connection with his appeal
• Article 7. Requirements for a written appeal
• Article 8. Sending and registration of a written appeal
• Article 9. Obligatory acceptance of an appeal for consideration
• Article 10. Consideration of an appeal
• Article 11. Procedure for consideration of individual appeals
• Article 12. Time limits for consideration of a written appeal
• Article 13. Personal reception of citizens
• Article 14. Control over observance of the procedure for consideration of appeals
• Article 15. Responsibility for violation of this Federal Law
• Article 16. Compensation for losses caused and recovery of expenses incurred in the course of consideration of appeals
• Article 17. Recognition of certain normative legal acts of the Union of Soviet Socialist Republics as ineffective in the territory of the Russian Federation
• Article 18. Entry into force of this Federal Law