Coronavirus: Radiology Center has opened a hotline for cancer patients 8 800 444 3102

On the basis of the Moscow Oncological Institute named after P.A. Hertsen, with the support of the Association of Oncologists of Russia (AOR), a hotline was opened for patients during the coronavirus pandemic. Now any citizen of the country with an oncological diagnosis can ask his questions about the situation with the spread of the COVID-19 virus.
The line is designed primarily for those who are on outpatient treatment, or in a state of interruption between courses of chemo or radiation therapy.
Such patients have many questions: is there an appointment in federal centers and clinics now, is it possible to continue treatment if the temperature has increased or a cough has appeared? Is it even worth continuing the course of therapy during the coronavirus epidemic? And if not, how can this affect the effectiveness of treatment?
All questions are answered around the clock by employees of the P.A.Hertsen Institute of Medical Research – a branch of the Federal State Budgetary Institution “NMIC of Radiology” of the Ministry of Health of Russia by toll-free hotline 8 800 444 3102.
– We will try to help with information not only to the patients of our center who are now at a distance, or were preparing to come to us for treatment from other regions, – says Academician Andrey Kaprin, Director General of the Federal State Budgetary Institution of Radiology of the Ministry of Health of Russia, – but to all citizens who find themselves in such a situation because of the coronavirus, wherever they are they were not treated or registered.
The idea of opening a free hotline for cancer patients during the difficult epidemiological situation in the country was supported by the Minister of Health Mikhail Murashko.
The Minister stressed that reliable information brought to the patient in time will help him to correctly assess the situation, preserve strength and continue basic treatment.

Press Service of the FSBI NMIC of Radiology

Published 27 March 2020

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Contacts of the FSBI «NMMRC» of the Ministry of Health of the Russian Federation
Бесцветное здание МНИОИ им. П.А. Герцена в проекции
P. Hertsen Moscow Oncology Research Institute (MORI)

125284, Moscow, 2nd Botkinsky proezd, 3;
Polyclinic 119121, Moscow, ul. Pogodinskaya, 6, building. 1;
Call-center working hours: Mon-Fri 8:00 - 20:00,
+7(800)444-31-02 (Hot line),
+7(495)150-11-22 (Unified contact center), (Patient relations department), (Сhancellery), (Сhancellery).

Здание МРНЦ им. А.Ф. Цыба в проекции
A.Tsyb Medical Radiological Research Center (MRRC)

249036, Obninsk, Kaluga region, Koroleva str., 4.;
Call-center working hours: Mon-Fri. 8:00 - 20:00; Sat 08:00-18:00,
+7(800)250-87-00 (multichannel),

Бесцветное здание НИИ урологии и интервенционной радиологии им. Н.А. Лопаткина в проекции
N. Lopatkin Scientific Research Institute of Urology and Interventional Radiology (SRIUIR)

105425, Moscow, 3rd Parkovaya str., 51;
Call-center working hours: Mon-Fri. 8:00 - 20:00; Sat. 09:00-16:00, Sunday-day off,
+7(499)110-40-67 (Contact-center), (Information contact-center), (Сhancellery), (Сhancellery).

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